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Sunday, September 18, 2005

What Women Gamers Want

In the international version of Newsweek, Christopher Dickey and Nick Summers write an article called "A Female Sensibility," exploring why videogame makers are ignoring half their potential market.  I'm not sure "ignore" is quite the right word, but the authors are right that there are far fewer women gamers than men. 

Nw_300_intcover_050917_2 My boss, Charlotte Stuyvenberg, is one of those crafting the message, and setting the tone in the games industry.  She recently met with Newsweek to discuss the topic, and her thoughts end up in the Newsweek article.  In this quote, she explains one of the differences between men and women gamers:

"Women gamers are very social, very strategic—they like to work together to solve problems," says Charlotte Stuyvenberg, director of global communications for Xbox. "Most designers stereotype a gamer as a guy who sits in a dorm room or office or basement and plays by himself, so a lot of games are designed with that player in mind. But as design and development mature, there are a lot more opportunities to make games more social."

There's no question that we have a lot of work to do to design games that appeal to a wider audience.  I don't necessarily think that our industry is fueled by "the high-octane testosterone of adolescent boys," but it's true that to really expand the market for videogames, we need to do more to understand women gamers, before we can begin capturing their imagination. 

The good news is that almost every day, I hear discussion about this topic.  We're conducting extensive primary research to help us understand all our customers.  We pour through analyst reports, sift through incoming data, and work with publishers to define the opportunity and adjust our plans.  More and more, women gamers are finding games that they like.  Far from merely running through a maze and shooting targets, today's games have sophisticated story lines, complex character interaction, and many games require strategic relationships and teamwork to succeed. 

Game designers and publishers are paying attention.  Just ask my boss...

Posted at 03:16 PM in Xbox | Permalink

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Comments

Hi John,

I wanted to say that I find your blog very informative and helpful in my marketing role. I wanted to comment on your recent article with women in gaming to where I am seeing an increased interest even with my young daughter (age 9) and her friends in regards to gaming.

I would be interested in finding out if the Generation X group with kids will contribute to the increase in female activities in gaming in any way. As someone who is an active gamer with a game console, PC gaming system, and portable handheld gaming system I have wondered if her gaming interest are the result of being around my gaming habits, the result of marketing, the change in the industry, or just society.

Both my son and daughter have handheld gaming systems and it’s very interesting when we go shopping at the game store. I see my son picking up the action oriented games and my daughter looking for more strategy and mild action games like Pokemon. I see my daughter interest growing over time to sims like “Zoo Tycoon” while my son stays with the same genre like his dad. When it comes to purchased games my daughter owns 2-3x the games compared to my son and she normally plays twice as long compared to my son.

Beyond using my kids for limited market research, today the electronic and games stores have female employees and you see female teams at gaming parties. We are definitely crossing the chasm with female gamers and well worth a look from marketing perspective for technology based companies seeking to leverage this large untapped market.

Regards,
William

Posted by: William at Sep 19, 2005 11:30:08 AM

Regarding this quote:
"Women gamers are very social, very strategic—they like to work together to solve problems," says Charlotte Stuyvenberg, director of global communications for Xbox. "Most designers stereotype a gamer as a guy who sits in a dorm room or office or basement and plays by himself, so a lot of games are designed with that player in mind. But as design and development mature, there are a lot more opportunities to make games more social."

She speaks of designers stereotyping a gamer, well it seems to me that Charlotte Stuyvenberg just stereotyped a female gamer. I guess it made me angry enough to respond since I myself am a female gamer. I guess I could classify myself as strategic, but I think anyone could whom plays a videogame...afterall, that's part of the game. However, not all females are the social creatures Mrs. Stuyvenberg seems to think we are. I play alone, even avoiding MMORPG's. So to game developers, go ahead and produce "social games" for those females she has in mind. However, this is one female whom will be sitting in her office playing her solo campaigns as always.

Posted by: Rose at Nov 3, 2005 11:44:53 PM

I was wondering what the consumer demographic Microsoft targets for xbox360 sales is.

Posted by: cheri at Dec 1, 2005 12:35:58 PM

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